![]() Wilson introduced what has come to be known as the broken windows theory, which suggests that context plays a material role in how people act. In a March 1982 article published in “The Atlantic” ( click here), George L. ![]() To begin, I want to provide two examples of a topic that has significant influence on the human thought process and is a focal point of Malcolm Gladwell’s book “ The Tipping Point”, a must-read for those interested in changing safety culture. In the paragraphs that follow, my goal is twofold: to provide readers with a greater understanding of the importance of employing a proactive safety observation strategy in the workplace, and to offer a step-by-step guide to ensure its effectiveness. ![]() Yet countless companies have established observation programs without measurable success. ![]() World-class organizations do not achieve sustained safety excellence without a process in place that identifies risk exposure well before an incident or injury occurs. In this article, the next of our guest blogs for #IMM2016, experienced safety professional Thomas Arnold, discusses how best to optimize the safety observation program within your business/organization. This article was originally published on Incident Prevention on 22 August 2016 and is reprinted with the author's permission. ![]()
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